Privacy Policy

Last Updated: 03/02/2025

At Versa Hair Academy, we are committed to protecting your privacy and maintaining the security of any personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (www.versahairacademy.co.uk) or engage with our services. By using our website, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and other details you provide when you:
    • Purchase a course or product
    • Contact us via the website or email
    • Subscribe to newsletters or promotions
  • Payment Information: Payments are processed securely through trusted third-party providers such as Klarna and Stripe. We do not store your payment details on our servers.
  • Technical Information: This encompasses your IP address, browser type, operating system, and browsing behavior on our website, collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders, bookings, or course registrations
  • Communicate with you regarding your purchases, bookings, or inquiries
  • Send marketing emails, provided you have opted in
  • Enhance our website’s functionality and user experience
  • Comply with legal and contractual obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties, such as payment processors (e.g., Klarna and Stripe) and email marketing platforms, solely to facilitate our services
  • Legal Obligations: Authorities when required by law or to protect our legal rights

Klarna

If you choose to use Klarna for payment, your personal data will be shared with Klarna to process the transaction. Klarna may perform a credit check and assess your financial standing. For more details, please refer to Klarna’s Privacy Policy.

Stripe

If you use Stripe as a payment method, your personal information will be shared with Stripe to process your transaction securely. For more details, please refer to Stripe’s Privacy Policy.

4. Cookies and Analytics

We utilize cookies to improve your browsing experience and gather insights into website performance. These include:

  • Essential Cookies: Necessary for site functionality
  • Performance Cookies: Help us understand how visitors use our website

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data, subject to legal and contractual obligations
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at info@versahairacademy.co.uk.

7. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@versahairacademy.co.uk